QUEUE ANALYSIS IN 34-13605 FILLING
STATION HALIM PERDANA KUSUMA – JAKARTA
ABSTRACTION
Nurilita Wiguna. 15212500
QUEUE ANALYSIS IN 34-13605 FILLING STATION HALIM PERDANA KUSUMA-JAKARTA . PI. Department of Management, Faculty of Economics, Gunadarma University 2015
QUEUE ANALYSIS IN 34-13605 FILLING STATION HALIM PERDANA KUSUMA-JAKARTA . PI. Department of Management, Faculty of Economics, Gunadarma University 2015
Keywords: Queue Analysis, 34-13605
FILLING STATION HALIM PERDANA KUSUMA
– JAKARTA
(X + 45 + Attacments)
Queues
are a regular occurrence in everyday life, are in a situation where the row
should not precede each. Queuing system that we see every day as queues of
customers of banks, supermarket checkout queues, queues of cars at the toll
booth, queues at gas stations and others that in these places there are queues
were very long and tiring.
This scientific writing is aimed to analyze the queues at 34-13605 filling using multi-channel - single phase methode to determine the data and
conclusions of the methods that will be used to analyze the queue. With this
method it can be seen how long customers wait in the queue and in the service
system.
Based on the survey results and the calculation results
in the rush hour it can be said that the average vehicle waiting in the queue
peak hours when operated with 4 facilities / dispenser will occur an average of
0,012 vehicles and the average time a vehicle in the queue 0.4716 seconds. It
shows almost no queues of vehicles.
Based on the survey results and the results of
calculations on a regular clock can be said that the average vehicle waiting in
the queue regular hours when operated with 4 facilities / dispenser will occur
on average 0.0062 vehicles and the average time a vehicle in the queue 0.2837
seconds , It also shows virtually no queues of vehicles.
So, based on the analysis both of the survey found
that queues at busy times for 0,012 vehicles and at regular hours in a queue of
vehicles 0.0062 premium fuel contained 4 facility / dispenser.
So from the calculations obtained queues that occur at the pump 34-13605 is
almost no queues of vehicles.
Bibliography (2000 - 2008)
CONTENTS
TITLE PAGE................................................................................................. ........ i
ORIGINALITY STATEMENT AND
PUBLICATIONS......................... ....... ii
VALIDITY SHEET............................................................................................. iii
ABSTRACTION.................................................................................................. iv
FOREWORD......................................................................................................... v
TABLE OF CONTENTS................................................................................... vii
LIST OF TABLES............................................................................................... ix
LIST OF FIGURES.............................................................................................. x
CHAPTER 1 : INTRODUCTION....................................................................... 1
1.1
Background of the
Problem............................................................. 1
1.2
Formulas and
Problem Definition.................................................... 2
1.3
Research Purposes............................................................................ 2
1.4
Benefits of
Research........................................................................ 2
1.5
Research Methods............................................................................ 3
1.5.1 Object of Research.................................................................. 3
1.5.2 Data or Variable...................................................................... 3
1.5.3 Method of Collecting Data..................................................... 3
1.5.4 Analytical tool used................................................................ 3
CHAPTER II : THEORETICAL FOUNDATION........................................... 6
2.1
Theoretical Framework..................................................................... 6
2.1.1 Queuing Theory...................................................................... 6
2.1.2 Basic Philosophy Queueing
Theory........................................ 8
2.2
Basic Elements in
Queuing Theory................................................ 11
2.3
Queue Structural
Model................................................................. 13
2.4
Definition of Distribution Poisson and Exponential Distribution 13
2.5
Queue Decision
Problems Framework........................................... 14
2.6
Similar Research Studies................................................................ 15
2.7
Analysis Tool.................................................................................. 16
CHAPTER III : RESEARCH METHODS...................................................... 22
3.1
Object of Research......................................................................... 22
3.2
Data or Variable............................................................................. 22
3.3
Method of
Collecting Data............................................................ 23
3.4
Analysis Tool.................................................................................. 23
CHAPTER IV: DISCUSSION........................................................................... 29
4.1
Data and Reseach
Object Profile................................................... 29
4.1.1 A Brief History of Company................................................ 29
4.1.2 Organizational Structure....................................................... 30
4.1.3 Functions and Organization Responsibilities........................ 30
4.2
Research Result and
Analysis / Discussion.................................... 32
4.3
Summarizing
Research Result........................................................ 40
CHAPTER V : CONCLUTION........................................................................ 43
5.1
Conclusion...................................................................................... 43
5.2
Sugesstion...................................................................................... 43
BIBLIOGRAPHY............................................................................................... 45
ATTACHMENTS
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